Privacy Policy

We collect two kinds of information.

Information you give us: the details you enter into our contact form or send to us directly — typically your name, email address, telephone number, the service you are interested in and the content of your message.

Information collected automatically: standard technical data generated when you browse, such as your browser type, device type, approximate location derived from your IP address, the pages you visit and the time of your visit. This information is used in aggregate and is not used to identify you personally.

Details submitted through the contact form are sent to our team by email and stored in the systems we use to manage enquiries. We ask only for the information we need to understand and respond to your enquiry. Please do not include sensitive personal information, confidential project documents or commercially sensitive material in the form; we will tell you a secure way to share such material if it is needed.

We use the information you provide to respond to your enquiry, to assess how we may be able to assist, to prepare proposals where requested, and to maintain a record of our correspondence. Technical information is used to keep the website secure, to diagnose problems and to understand which content is useful so that the site can be improved. We do not sell your information, and we do not use it for automated decision-making.

We will contact you in response to an enquiry using the contact details you supply. If you have asked us to keep you informed about our services, you can ask us to stop at any time and we will remove you from that list. We do not add website enquirers to marketing lists without their agreement.

We may use analytics tools to understand how visitors use this website — for example which pages are viewed most, how visitors arrive and whether pages load correctly. Analytics data is used in aggregate to improve the website. Where an analytics provider is used, that provider processes data under its own terms and privacy policy.

Cookies are small files stored by your browser. This website may use cookies that are necessary for the site to function correctly, and — where applicable — cookies that help us understand how the site is used.

You can control or delete cookies through your browser settings. Blocking cookies that are strictly necessary may affect how parts of the website behave.

We take reasonable technical and organisational measures to protect the information submitted through this website against loss, misuse and unauthorised access, including restricting access to those who need it to respond to enquiries. No method of transmission over the internet is completely secure, so while we work to protect your information we cannot guarantee absolute security.

We keep enquiry information for as long as is necessary to respond to your enquiry and to maintain a reasonable record of our correspondence, and for as long as we are required to retain it for legitimate business or legal purposes. Information that is no longer needed is deleted or anonymised. You may ask us to delete your enquiry details at any time.

We rely on third-party providers for services such as website hosting, email delivery and, where used, analytics and embedded maps. These providers process information on our behalf and only to the extent needed to provide their service. Each operates under its own privacy terms, and we choose providers that we consider to handle data responsibly.

This website may link to external websites that we do not operate. We are not responsible for the content or privacy practices of those websites. We encourage you to read the privacy policy of any external website you visit before providing personal information to it.

Depending on the laws that apply to you, you may have the right to ask what personal information we hold about you, to request that it be corrected or deleted, to object to or restrict how we use it, and to withdraw consent you have previously given. To make a request, contact us using the details on our contact page. We may need to verify your identity before acting on a request, and we will respond within the timeframe required by applicable law.

We may update this policy to reflect changes to our website, our services or applicable requirements. The current version is always the one published on this page. Where a date is shown, it indicates when this policy was last revised. Significant changes will be made clear on this page.

If you have questions about this policy, about how your information is handled, or if you wish to exercise any of the rights described above, please contact us using the details published on our contact page.